Terms & Conditions
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Terms and Conditions – kingeyeskw
Last updated: 9/7/2025Welcome to kingeyeskw, a store specializing in the sale of eyeglasses, particularly natural wooden eyewear. Please read the following terms and conditions carefully before using our website or making a purchase. By accessing or using our store, you agree to be bound by these terms.
1. Products
All eyewear offered in our store is made from natural materials, primarily natural wood. Due to the unique nature of the materials, grain patterns and colors may vary slightly from one product to another.
We guarantee that the product images displayed on our store reflect the actual items as accurately as possible.
2. Orders and Payment
Orders are confirmed only after payment is completed.
We accept bank transfers and electronic payment methods available in Kuwait.
3. Shipping and Delivery
We deliver orders within Kuwait in 2 to 5 business days.
Shipping fees are fixed but may vary depending on the delivery area.
4. Intellectual Property
All content on the store (including images, text, and designs) is the intellectual property of kingeyeskw and may not be copied or used without prior permission.
Privacy Policy – kingeyeskw
We respect your privacy and are committed to protecting your personal information. This policy applies to all data collected through our website or via direct communication with us.
1. Information We Collect
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Name
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Phone number
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Delivery address
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Payment method
We do not sell or share your personal information with any third parties.
2. How We Use Your Information
Your information is used solely for processing orders and providing excellent customer service.
From time to time, we may send special offers via text message with your prior consent.
3. Data Security
Your data is stored securely, and we do not retain credit card information.
Return and Exchange Policy – kingeyeskw
We aim to ensure your satisfaction and offer a flexible return and exchange policy under the following conditions:
1. Exchange
You may exchange an item within 14 days of receiving your order, provided the item is unused and in its original condition and packaging.
The customer is responsible for the shipping fee unless the item has a manufacturing defect.
2. Refund
A full refund is issued only in cases of a confirmed manufacturing defect reported within 2 days of receiving the product.
We do not accept refund requests for personal reasons (e.g., if you change your mind or don’t like the design after purchase).
3. How to Request an Exchange or Refund
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Contact us via the number below within the specified time.
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Send a clear photo of the product and the defect (if applicable).
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We will evaluate the case and respond within 24 hours.
Contact Us
For any inquiries or feedback, please reach out to us:📞 Phone/WhatsApp: 0096597760407
We are always here to assist you!
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